From Reclaimed Hours to Revenue Impact: Insights from the 2026 Agent Productivity Impact Report
CRO, CEO, and back again
Make or break with Manny Medina
February 2, 2024
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How to not get fired as CEO, according to Carlos Delatorre:
- Don't run out of money
- Don't ignore the board
- Don't listen to the board too much
Got it.
Carlos Delatorre (CRO, Harness) started his sales career in a cleaning supply closet (yes, really), climbing up to CRO, then CEO, and back again to CRO - and it's not by accident.
In this episode of Make or Break, Manny Medina (CEO, Outreach) talks with the "world's most organized sales leader" about million-dollar commission checks, the power of preparation (and Latino guilt), the virtuous cycle of learning, and why being CEO isn't always that fun.
Unlock the full video to learn:

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