THE FORRESTER WAVE ™ 2026

As teams increasingly adopt AI agents, automate more complex workflows, and operate across systems, the bar for revenue orchestration is rising. The next era is about connecting people, AI, and shared context so the entire organization can act with greater speed, consistency, and control.

In The Forrester Wave™: Revenue Orchestration Platforms for B2B, Q3 2026, Forrester evaluated 12 vendors in the market and named Outreach a Leader.

Forrester’s report found, “Outreach is best suited to organizations seeking industry-leading buyer engagement, conversation intelligence, and increasingly agentic workflows to improve seller productivity, pipeline quality, and forecast outcomes at scale.”

How platforms are being evaluated in 2026

The Forrester Wave™ evaluated 12 revenue orchestration platform providers for B2B across 22 criteria spanning Current Offering and Strategy, with Customer Feedback reflected separately in the evaluation. The research gives revenue leaders a structured way to compare vendors across the capabilities they deliver today, their strategic direction, and feedback from customers using their platforms.

What Forrester’s evaluation found about Outreach

Outreach received the highest Current Offering score among all 12 vendors evaluated, earned the highest possible score in 15 of 22 criteria, and received above-average customer feedback in The Forrester Wave™ 2026 report.

"Outreach combines a differentiated vision for agent-assisted revenue execution with a coherent innovation agenda focused on orchestration, shared context, and workflow coordination." 
_{The Forrester Wave™: Revenue Orchestration Platforms For B2B, Q3 2026}

Access the full Forrester Wave™ 2026 report

See how Outreach compares across current offering, strategy, and customer feedback. Access now!

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_{Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. This report is part of a broader collection of Forrester resources, including interactive models, frameworks, tools, data, and access to analyst guidance. For more information, read about Forrester’s objectivity here.}