2026 Gartner® Critical Capabilities for Revenue Action Orchestration


In the 2026 Gartner® Critical Capabilities for Revenue Action Orchestration, Outreach ranked:

  • #1 in Acquire New Customers Use Case
  • #2 in Retain and Grow Accounts Use Case
  • #3 in Manage Pipeline and Forecast Use Case
  • #4 in Coach Sales Talent Use Case

For Outreach, we believe these results reinforce what we hear from sales, revenue, and customer success teams every day: they need AI that orchestrates action—not just insights.

In today’s market, revenue teams face a critical challenge: coordinating customer engagement across countless signals and touchpoints. Outreach eliminates that friction. By combining sales engagement, conversation intelligence, deal management, forecasting, and AI agents across your entire revenue organization, Outreach turns complex workflows into predictable outcomes.

See how Outreach ranked across four key revenue Use Cases evaluated in the Gartner® Critical Capabilities report.

Gartner, Critical Capabilities for Revenue Action Orchestration, Dan Gottlieb, Steve Rietberg, Alyssa Cruz, 14 October 2026

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This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from OUTREACH –WA.

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2026 Gartner® Critical Capabilities for Revenue Action Orchestration

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