Amplify Essentials Datasheet

Outreach Amplify Essentials features and key benefits

Every conversation is an opportunity, but sellers often miss critical moments. They're focused on taking notes instead of listening. Buyers raise objections that reps can't immediately answer. Action items slip through the cracks. Time with customers is lost spending time on administrative work. And managers can't coach what they can't see.

Amplify Essentials delivers full conversation intelligence, AI agents, and deal visibility in a single platform.

36%

increase in follow-up meeting probability with Kaia™

Key Features

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Real-time Conversation Intelligence

Every call captured and coached, no matter which platform you meet on.
Live Transcription, Content Cards, and Bookmarks deliver seller confidence in every meeting
Action-Item Detection provides fast follow ups
Smart KaiaTM Coach automatically scores Coach Cards for faster seller feedback
Topics Report surfaces topics discussed, at what stage, and how buyers are reacting
AI Topics Explorer reveals patterns across key topics, including associated win rate  
In-Person Recording ensures every meeting is transcribed using the mobile app
Translation for transcripts and summaries keeps everyone informed  
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Outreach AI Agents

AI teammates handle the busywork, so sellers spend less time on admin and more on selling.
Omni Agent provides context-aware insights across deals, accounts, and calls, along with taking action directly within the conversation
Research Agent uncovers targeting signals from conversations, engagements, and public sources to drive account strategy
Deal Agent automates opportunity field updates and provides AI deal summaries
Meeting Prep Agent delivers custom pre-meeting briefs, including talking points, attendee key details, account context, and recent activities
Knowledge provides 500 MB document storage to power Omni responses and AI personalization
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Deal Management

AI-powered deal intelligence reveals deal risk before it becomes a loss, without digging through CRM fields.
Deal Overview summarizes deal data and surfaces key insights
Deal Health Scores evaluate the health of every deal
Deal Alerts surface risk and trigger actions for sellers so deal momentum is not lost  
Success Plans align sellers with buyers on a path to close
Smart Deal Assist provides instant answers to critical questions
Pipeline Summary centralizes team pipeline performance metrics in a single view, with each metric leveraging AI modeling to create bespoke win models for every team and seller  
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Account-Based Selling

Provide reps with an evolving view of their accounts so they show up prepared and stay aligned throughout the sales cycle.
Smart Account Plans offer a centralized, dynamic account strategy
Relationship Maps visualize contacts, their engagement, and sentiment across the organization
Smart Account Assist delivers quick answers from account history and calls
Engagement Activity Timeline shows full account activity at a glance
Account Products and Purchases track customer purchases and identify growth and retention signals
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Integrated Dialer

Call smarter and close faster with a full-featured dialer in your workflow.
Perform sequential dialing with automatic voicemail drops
Automatic Call Recording and Live Call Monitoring capture every conversation, including one-sided recording
Manage calls with call waiting, forward, transfer, and inbound calling routing
Verified Caller ID, Local Presence, and international numbers to extend your reach
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Analytics & Insights

See what's working, fix what isn't using out-of-the-box reports.
Outcomes Report provides insight into deal outcomes like win rate across your teams, users, and topics, along with critical behavior metrics that drive those results
Pipeline Movement Report visualizes how pipeline has moved across any previous period, including deals contributing to the change
Sales Execution Report gives leaders a clear picture on how activities contribute to revenue
Pipeline Generation Report provides direct visibility into metrics that inform how goals and strategies are set
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Platform

Enterprise-grade from day one - start lean and scale confidently.
Sync data directly with Salesforce and other CRMs
SSO and access controls provide enterprise security and provisioning
Smart Data Enrichment unlocks buyer signal-based targeting, new contact sourcing, and automated account enrichment. (Contract with 3rd party provider required)
5 Custom Objects help structure unique business logic
Model Context Protocol (MCP) enables external agents on Outreach data
Trusted and certified: SOC 2 Type II, CSA Star, ISO 27701/27001/42001, HIPAA, CCPA, GDPR

Trusted and Certified

Blue circular badge with globe and text Certified Guarantee ISO 42001.
Blue circular seal with globe outline and banner reading ISO 27701 certified guarantee.
Blue circular badge with globe and banner reading CCPA representing California Consumer Privacy Act.
Blue HIPAA badge with caduceus symbol centered, stars below, and banners on each side.
Circular badge with a globe and stars, text reads AI Risk Management.
GDPR badge with globe outline and text General Data Protection Regulation.
Certified ISO 27001 guarantee badge with globe and stars in blue and white.
Certified SOC 2 Type II guarantee badge with a globe design and stars on a banner.
CSA Star badge with globe design and text 'Cloud Security Alliance' encircling it.
Blue circular badge with globe and text Certified Guarantee ISO 42001.
Blue circular seal with globe outline and banner reading ISO 27701 certified guarantee.
Blue circular badge with globe and banner reading CCPA representing California Consumer Privacy Act.
Blue HIPAA badge with caduceus symbol centered, stars below, and banners on each side.
Circular badge with a globe and stars, text reads AI Risk Management.
GDPR badge with globe outline and text General Data Protection Regulation.
Certified ISO 27001 guarantee badge with globe and stars in blue and white.
Certified SOC 2 Type II guarantee badge with a globe design and stars on a banner.
CSA Star badge with globe design and text 'Cloud Security Alliance' encircling it.

Benefits

Make every conversation count

Real-time AI captures every call, surfaces the right information in the moment, and handles the follow-up so reps stay focused on the buyer.

Accelerate deal velocity

Get instant visibility into deal health, pipeline risk, and projected outcomes so your team can act before deals start slipping.

Coach teams at scale

Turn every recording into a coaching opportunity and replicate what top reps do across the entire team — without adding headcount.

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"Kaia™ has been a game changer for us, and the entire Outreach platform has been amazing."

Josh Harmon
Pushpay, Sales Enablement Manager

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