Outreach Reports 12x AI Usage Growth as Revenue Teams Move Beyond Insight to AI-Driven Execution

Revenue Orchestration Company Experienced 480% YoY AI ARR growth in Q2 of its Fiscal Year with its Agentic AI Platform Powering Growth

Outreach, a leading agentic AI platform for revenue teams, shared momentum results from the first half of 2026, led by 12x growth in consumption of AI credits and 480% YoY AI ARR growth in Q2 of its fiscal year. As platform adoption deepened, Kaia™, the Outreach AI-powered conversational intelligence and meeting assistant, experienced 40% growth in engagement. These patterns point to revenue teams moving past evaluating AI and into running revenue workflows on it.  

Customers are seeing the impact of Outreach AI Agents. For example, SolarWinds' win-back agent achieved a 45% reply rate, reactivated more than 100 accounts, and re-opened $200,000 of pipeline. That same momentum is showing up across the customer base. Resi has logged more than 1.4 million Kaia recordings, helping lift its win rate to 35% for mid-market account executives.

"At Resi, we operate in a world of human-in-the-loop, where we hire people because they're empathetic and intuitive,” said Josh Harmon, Manager, GTM Strategy & Enablement at Resi. “We're deploying Outreach AI Agents across our revenue workflows to handle the tedious work, so our reps can focus on executing and doing what they're good at."

The company's growth and momentum are driven by ongoing agentic AI product innovation including Omni Agent, Agent Studio, and Outreach's connector suite for MCP™. By leading with AI, the company delivers reliable value that helps customers build more pipeline, close deals faster, and forecast with confidence. That momentum recently earned Outreach six 2026 TrustRadius Top Rated awards, spanning AI Sales Agents, Conversational Intelligence, Revenue Forecasting, Sales Acceleration, Revenue Operations, and Sales Engagement. In addition, it was also awarded a 2026 Ecosystem Compass Award for offering one of the world's top 75 partner programs.  

"We’re seeing increased AI Adoption across our platform, which signals companies are past exploration and experiencing real productivity gains with the powerful combination of humans at the lead and AI agents taking action," said Abhijit Mitra, CEO of Outreach. "This is just the beginning of agentic AI’s impact on GTM teams. The companies that harness agents first will define the next decade of revenue leadership.”  

At Dreamforce 2026, Outreach will showcase its AI innovation for scaling revenue teams to act, build, and extend AI into every tool they already use, including:  

• Outreach Omni: A universal conversational agent that turns insights into action at every stage of the deal cycle. ‍
• Agent Studio: A visual canvas to build agentic workflows to engage leads and generate deal alerts based on inactivity signals or conversation risk signals.  ‍
• MCP™ Suite: Surfaces revenue insights and takes action from the AI tools your teams already use while giving Outreach AI agents secure access to the rest of your tech stack. Every action is grounded in complete context, and deals keep moving forward. ‍
• AI Control Hub: Delivers increased visibility and control over AI adoption to admins with a single place to easily view, enable, and disable Outreach AI features across their organization.

Conference attendees can also preview upcoming capabilities, including:  

• Next Best Actions with Agent Studio: Agent Studio updates empower admins to build tailored agents through simple conversation, extending coverage without IT. Agents draw on full customer context, including public data, past engagements, and conversations, to spot buying and risk signals and surface Next Best Actions that accelerate deals. ‍
• Reply Agent: Detects the intent behind inbound replies instantly and drafts personalized, accurate responses grounded in company content and proven RevOps guidance, freeing sellers to focus on deepening relationships and driving deals forward.  ‍
• AI Topics Explorer: Gives revenue leaders greater control over the insights they uncover across sales conversations. New enhancements let them analyze the topics that matter most, from products and competitors to security concerns and seller skills, and filter the analysis to specific conversations, such as by sales segment.

Attendees can find Outreach at booth 410 in the Campground. To learn how your revenue team can close the gap between signal and action, visit the Outreach booth at Dreamforce or find more information at Outreach.ai.